People wish to avoid change. Implementing an EHR is change on steroids.
I recently attended a NIATx web presentation entitled “How technology can improve your clinical practice”, which presented yet more actual case evidence that an EHR improves efficiency, raises treatment quality, and helps maintain compliance with rules and regulations
…and the results show up in the CFO’s numbers that are reported to the management team and board of directors.
The inevitable conversation ensued about using Dragon and other voice activated software so staff could avoid learning to type. Challenged people have a fuller life if they rise to the challenge, so my solution is to teach the user how to type on company time. It doesn’t take long, and it doesn’t cost much.
There are a number of shareware and freeware typing software packages on the web that teach touch-typing skills. Download one or two and test them out. It’s dull, repetitious learning, and it works. Soon enough, our hands and minds join, and the typing issue goes away.
When I implement software I regularly suggest to customers that they host on-line typing classes, required for users who don’t type and optional for folks who wanted to brush up on their skills. The class is a half-hour or so, three times a week, and pays off in much faster production of progress notes and other written documents, plus, keeps your agency in compliance. Success shows up in key indicators: fewer complaints, a quicker and less expensive software implementation, and better performance metrics once the system is up and running.
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