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    • 03
      Dec
    • (0)
    • By Terry McLeod


    • Consumer  /  IT  /  Professionals

    Overflow

    Clorox recently shut down an Arizona sales office for a line of vitamins they own. Why would they do that? It seems odd. But here’s the way of the world: nothing happens until something gets sold.

    Part of that story involves a workplace that wasn’t really productive. As is common in small sales offices, one star salesperson made a good living. The rest of the staff loved to have hula-hoop contests. They didn’t make as much money. Clorox solved the problem by outsourcing overflow sales calls to a professional company. Those salespeople soon significantly outsold the original organization. Sadly for the one star salesperson, the company made no real, concerted effort to make the location successful. Instead, Clorox happily embraced the results.

    And, as is common with acquisitions, the remote office eventually closed. The outsourcing company became fat and happy.

    This serves as an object lesson.

    A behavioral health hospital system needs to deploy clinical records to 68 clinic locations, and they contract ehrSIO. The project is very successful. Why? Here are the differences:

    Staffing:

    Anybody rolling out clinical software to even one location knows it’s a serious undertaking. The system didn’t have enough staff to manage the project. So, they asked us to be part of their team. All the involved locations rolled out their paperless record for clinical documentation and use it. Services bill when staff files the appropriate documents.

    Staffing for the project included:

    • A top-notch executive vice president
    • A seasoned team of software support people
    • Key participation on the part of the software vendor
    • Significant services of ehrSIO Projects

    Planning:

    • The project involved 68 clinic directors, responsible for the outcome. That creates potential consequences for success and possibly guarantees failure.
    • Ongoing AGILE process meetings for a manageable group of clinics. Each location requires some site-specific documentation. It is imperative to successfully handle local details.
    • Ongoing AGILE project management procedures and documentation make sure details didn’t fall through the cracks
    • When the project staff signs off for the project, everybody shares the success. They also buy into an ongoing requirement to do what it takes to remain successful by using the electronic record they rolled out.

    The stage was set for success. Interested in hearing the details? Shoot us an Email (info@ehrsio.com) to schedule a call to discuss what happened. We love to talk about successes.

    • Tags
    • AGILE planning
    • Clorox
    • How ehrSIO can help
    • sales are key
    • successful projects

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