Experience counts.

Lately we’ve been going back to our roots, serving methadone treatment clinics around the nation.  This has been a major project for us to move dozens of clinics into a paperless EHR environment.  The customer saw the importance of this effort and assigned a vice president and a director to the overall project, and requires involvement at regional management and clinic management levels.  For a consultant of our type, it’s a dream project.

…Oh, and we’ve moved headquarters from New York to Arizona.  Life and work have become quite busy.

Terry McLeod

Over the years we’ve been fortunate to serve major social services’ mental health programs in the New York City area and several addiction treatment programs in NYC and on Long Island. Additionally, a major consulting firm I contract with delivers Electronic Health Record (EHR) screen design, Crystal Report writing and EHR business process integration tasks from Virginia to Florida and across the nation…services we specialize in at EhrSIO Projects, LLC.

This comes from being blessed with a strong background in working with the EHR.  My roots in this business were in selling implementing and supporting a several county mental health clinics in Oregon. Little did I know a long, fruitful and gratifying career was ahead of me while working with the professionals at Klamath, Coos and Pendleton County Mental Health departments.

For a number of years I worked as Vice President of Johnson Computing, a small company with a big destiny. I was charged with organizing staff and projects and software support.  We designed solutions for a number of customers across the country. A number of these customers, like BAART in San Francisco, Lower East Side Service Center in New York and Denver’s Mental Health department required a broad understanding of how the integrated addiction and mental health services were in some ways different, others quite similar. These organizations were growing to be “Multi-Service Agencies”. These days, most behavioral health organizations are defined in this manner as a result of acquisitions of programs or starting new ones; this works well for ehrSIO Projects, our history spans varied treatment environments.

We have overseen and implemented scores of implementation projects nationwide for addiction treatment, behavioral health and social services facilities, and ehrSIO Projects, LLC staff members increase our pool of expertise and extend our ability to serve.  Additionally, we serve our customers by handling overflow support issues and ensure our customers maximize their systems by resolving hundreds of issues annually.

Working at Netsmart Technologies for 12 years was a tremendous learning experience, not only because I was privileged to work with top-notch people from agencies like Rensselaer County Mental Health, the state of NY Alcohol Treatment Centers and St Vincent’s hospital from coast to coast, but also because I learned how to better work with people while maintaining a handle on processes and the system of the moment.

The Corona virus pandemic forces us to integrate documentation of physical health services in behavioral health settings in new ways, with new billing requirements.  New programs to serve patients are handled differently in every state…this is a challenge we are eagerly tackling.  We resolve the issues at the EHR level and simply put, assure services are billed and documented with the EHR performing as a tool that is an adjunct to each staff person’s work flow.

It’s been a great journey and we’ve been privileged to walk beside some great people as we’ve grown and ehrSIO Projects continues to grow, increasing of day-to-day excitement of a small business in America.